Cancellations Rates: Where Do They Stand And How Can You Overcome Them?

Author: External Author | | Categories: Hotel Accounting

Hotel cancellation rates have been steadily rising for years, in part fueled by a culture of ‘book now, pay later’ created by OTA giants. Covid did not create cancellation habits – it will perpetuate them, though. As a hotelier, it’s important for you to be aware of the patterns because it will help you to determine how to combat the issue. Back in 2019, D-Edge Hospitality Solutions reported that the global cancellation rate of hotel reservations reached 40% (with the direct website channel keeping the lowest cancellation rate).

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Original Article Source Credits:   Hospitality Net , https://www.hospitalitynet.org/

Article Written By:   Jordan Lillis

Original Article Posted on:  11 June 2021

Link to Original Article:  https://www.hospitalitynet.org/opinion/4104902.html



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